Back in 2011, flight attendant Sheila Frederick saved a teen girl from human trafficking on her Alaska Airlines flight after she noticed something just was not right.

Frederick said the teenager “looked like she had been through pure hell” and had greasy blonde hair. She also noticed the teen had “a well-dressed older man” as a travel companion. When she tried to converse with the two, the man became defensive. Frederick knew she had to do something.

Human trafficking took over the news cycle over the weekend due to the Super Bowl. Studies have shown that human trafficking tends to rise on busy travel days. For years, though, flight attendants have gone through training to spot human trafficking much like Frederick’s case.

From NBC News:

“I left a note in one of the bathrooms,” Fedrick said. “She wrote back on the note and said ‘I need help.'”

Fedrick says she called the pilot and told him about the passengers, and when the plane landed, police were waiting in the terminal.

Frederick has even kept in touch with the teen she saved:

As for the teen Frederick saved, she has talked with her a few times over the years.

“I put my phone number on the note that I left for her and I guess she memorized it, so a few weeks later, she called me,” Frederick said.

A mile high mercy for the teen, who Frederick says is now attending college.

It turns our former flight attendant Nancy Rivard founded Airline Ambassadors which trains airline employees “how to spot the signs of human trafficking.” Frederick’s case is just the latest, but Rivard’s cause has saved thousands of humans:

U.S. Immigration and Customs Enforcement arrested 2,000 human traffickers and identified 400 victims last year. Since 2009 Airline Ambassadors has been working to make sure that when a trafficker flies with a victim, the flight crew is trained to spot and report them.

Last week Rivard and several of her colleagues flew to Houston to meet with approximately 100 flight attendants who volunteered for the Airline Ambassadors training session on how to recognize human trafficking.

The sessions included hearing from victims:

Over two days, former victims related their experiences to the flight attendants. In-flight crews were taught to look for passengers who appear frightened, ashamed or nervous; people traveling with someone who doesn’t appear to be a parent or relative; and children or adults who appear bruised or battered.

They’re also taught to notice if someone insists on speaking for the alleged victim, doesn’t let them out of their sight or becomes defensive when questioned. Victims sometimes appear drugged.

But attendants must remember not to do too much because they could endanger the victim and themselves. The attendants must call the pilots in the cockpit, who then call into the destination so authorities can wait to nab the perpetrator.

The group has also asked Congress to require “flight attendant training on all airlines in the United States.” From NBC News:

Airline Ambassador Sandra Fiorini, 69, testified before Congress in 2010 about trafficking she witnessed during her 42-year career as a flight attendant with American Airlines, including girls she suspected were trafficked after flying from Moscow to the United States under the guise of becoming actresses and models.

Last year, the FAA Extension, Safety, and Security Act of 2016 implemented training of flight attendants to spot potential trafficking victims.

But Rivard and Fiorini continue to lobby Congress for better awareness training for flight attendants.

Good for them. These are excellent pointers for all us, though. Maybe we can also help human trafficking victims as passengers.