This one is a little silly. First of all, how much autonomy do the workers have? Can they say “no, you can’t have a phone even if you’re qualified?’ Basically, O’Keefe just put a bunch of sales associates in “damned if you do; damned if you don’t” situation.
And the lady was right, the clerk didn’t say “use it to buy Heroin”, he said “hey, I don’t judge.” Have you ever worked with the public? Did you want the guy to wrestle the phone away?
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This one is a little silly. First of all, how much autonomy do the workers have? Can they say “no, you can’t have a phone even if you’re qualified?’ Basically, O’Keefe just put a bunch of sales associates in “damned if you do; damned if you don’t” situation.
And the lady was right, the clerk didn’t say “use it to buy Heroin”, he said “hey, I don’t judge.” Have you ever worked with the public? Did you want the guy to wrestle the phone away?