Image 01 Image 03

If only government appreciated taxpayers this much

If only government appreciated taxpayers this much

I saw this Saturday night at Twins Pizza, a 50-year old institution in North Providence, RI.

It’s an old-school pizza place in a deeply Italian, working-class town.  Dated wood paneling, big portions, cheap prices.

And this statement hanging in the waiting area:

Twins Pizza Customer Statement


Donations tax deductible
to the full extent allowed by law.



The fundamental problem is this…

Americans used to consider the government our necessary servant…something we formed and empowered to do a few essential things, while being very chary about trusting it.

More recently, people in the elites have accepted a European vision of government…we are its subjects, and part of the national whole. The government is our sovereign.

And, while I’m here…

Merry Christmas to all…!!!

What, no cannolu ?! 🙂

I second Rags..Merry Christmas to all!

Every employee of every business ought to be required to read that statement when he comes in for the day. It’s how I run my business, and it works, even though I’m not the warmest, friendliest man you’ll ever encounter. I have a business because I have customers, and my job is to delight those customers. It’s true if you’re a software developer as I am, and it’s true for every other business.

Merry Christmas to all!

    Ragspierre in reply to Iowa Jim. | December 24, 2012 at 9:38 am

    Or, to paraphrase Walter Williams…

    A capitalist only succeeds by making a lot of people happy. Or, in the case of a few luxury items…a few people downright ecstatic.

“The customer taxpayer is an undeserving sandbagger from whom we exact our fair share.” Bronco Bama

“The MSM is the only business where the customer is always wrong.” Rush Limbaugh

Oh BTW: Dan Rather, are you reading? THAT’S what a typewritten page really looks like.

(Sorry. Back to your regularly scheduled thread.)

Now, for a moment, contemplate Comcast, Verizon or any health insurance carrier you have ever dealt with.


Believe it or not, there is, (or was), a similar poster on the wall at the Texas Motor Vehicles department as relates to customer service.

There’s a BIG difference on how government operates down here as to how arrogant it is back in the “homeland.”

That and the waits are very short here as well…

    Anchovy in reply to GrumpyOne. | December 24, 2012 at 11:45 am

    Back around 1998 I moved to Padre Island down there in Texas. I knew I was going to have to get a Texas drivers license and change the registration on my cars. After dealing with DMV’s in various states, I was dreading this. I kept putting it off, hoping to find a doctor that would prescribe Xanax in salt lick form.

    When I finally went in I walked right up to the counter and this wonderful woman with full Texas Hair started off by saying, “Hi hon, what can I help you with this morning.”

    I love Texas.

Outstanding! Now replace customer with voter and send to congress and the oval office to remind them that they work for us, not we for them.

Man oh man how I miss polite, no-nonsense, efficient service like I used to receive in Japan.

When I was a kid working in the family business, we had quite a number of pain-in-the-ass, nickle-and-dime customers you just dreaded to see walk in the door.

But I always greeted them nicely and thanked them (for wasting my time).

Now I go shopping and get some teenage cashier who’s too busy joking around with his coworkers to greet me or thank me. I had a young guy when I was Christmas shopping yesterday, when he was handing me my purchase and I said, “Thank you,” reply to me, the customer, “Sure.”

Substitute “Customer” for “Taxpayer” or “Citizen”. That should be the message that we give to those pinheads who claim to represent WE, THE PEOPLE, but who really represent their interests.

I would only caution that the respect must be mutual. There is no value to transform the producer to become the involuntary or disrespected servant of the consumer.

ShakesheadOften | December 24, 2012 at 8:16 pm

Personally, I hate when the IRS refers to taxpayers as “customers” (which they do, or at least used to, when you would call them). “Customer” implies choice!