Nasty demand letters aren’t working

Tributes to “responsible, accountable, and open government” aren’t working.

How do we stop these Wikileaks folks short of dropping a house on their heads?

  1. Become genuinely interested in other people.
  2. Smile.
  3. Remember that a person’s name is to that person the sweetest and most important sound in any language.
  4. Be a good listener.  Encourage others to talk about themselves.
  5. Talk in terms of the other person’s interests.
  6. Make the other person feel important – and do it sincerely.

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